Productivity Suite

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Smartix will not be responsible for any import duties, domestic charges or other additional taxes.Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We provide this manufacturer's warranty from the date of purchase for selected smartix products. Online product registration is optional, but gives you the benefit of extending this manufacturer's warranty. If you believe you have received a defective product, or are experiencing any problems with your product. please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).If your product malfunctions or fails to perform, you may be eligible for a free replacement (Terms & Conditions apply).To obtain service under this Warranty, please contact our team with the following information in order to determine the problem and the most appropriate solution:Proof of purchase Photo/Video of the faulty product Please clearly specify the issue with your purchased item.

Please provide a valid proof of purchase in your initial enquiry, such as your order number on our online store, or a receipt from an authorized retailer. Unfortunately, we cannot offer the warranty to products without proof of purchase

All payments are securely processed over HTTPS and your card information never touches our servers. All payment processing is done by a third party credit card processor. All details are sent over SSL, which is a 2048-bit RSA-encrypted channel.