We provide this manufacturer's warranty from the date of purchase for selected smartix products. Online product registration is optional, but gives you the benefit of extending this manufacturer's warranty. If you believe you have received a defective product, or are experiencing any problems with your product. please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

If your product malfunctions or fails to perform, you may be eligible for a free replacement (Terms & Conditions apply).

To obtain service under this Warranty, please contact our team with the following information in order to determine the problem and the most appropriate solution:
Proof of purchase Photo/Video of the faulty product Please clearly specify the issue with your purchased item. If the problem cannot be resolved, we will send you a replacement, or a full refund including all delivery charges.

Please provide a valid proof of purchase in your initial enquiry, such as your order number on our online store, or a receipt from an authorized retailer. Unfortunately, we cannot offer the warranty to products without proof of purchase.