We're delighted to have you as a valued Smartix customer! By registering your product, you’ll unlock exclusive benefits, receive faster support, and stay updated on our latest offers. While registration is optional, it may help extend your manufacturer's warranty.
Smartix provides a limited manufacturer’s warranty for select products, starting from the date of purchase. This warranty is valid for either six months or one year, depending on the product, and covers manufacturing defects. Please note that damages caused by misuse, negligence, normal wear and tear, improper handling, or failure to follow product instructions are not covered. Accidental drops, exposure to extreme conditions, or unauthorized modifications are also excluded from this warranty.
To request service under this warranty, please provide valid proof of purchase, such as an order number from our online store or a receipt from an authorized retailer. Additionally, submit a clear description of the issue along with supporting photo or video evidence of the product’s condition. Claims cannot be processed without valid proof of purchase.
Smartix will carefully review each warranty claim based on the provided information and determine the best resolution at our discretion.