Shipping & Returns

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Smartix will not be responsible for any import duties, domestic charges or other additional taxes.Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shipping & Returns

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Smartix will not be responsible for any import duties, domestic charges or other additional taxes.Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Warranty

We provide this manufacturer's warranty from the date of purchase for selected smartix products. Online product registration is optional, but gives you the benefit of extending this manufacturer's warranty. If you believe you have received a defective product, or are experiencing any problems with your product. please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).If your product malfunctions or fails to perform, you may be eligible for a free replacement (Terms & Conditions apply).To obtain service under this Warranty, please contact our team with the following information in order to determine the problem and the most appropriate solution:Proof of purchase Photo/Video of the faulty product Please clearly specify the issue with your purchased item.

Please provide a valid proof of purchase in your initial enquiry, such as your order number on our online store, or a receipt from an authorized retailer. Unfortunately, we cannot offer the warranty to products without proof of purchase

Warranty

We provide this manufacturer's warranty from the date of purchase for selected smartix products. Online product registration is optional, but gives you the benefit of extending this manufacturer's warranty. If you believe you have received a defective product, or are experiencing any problems with your product. please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).If your product malfunctions or fails to perform, you may be eligible for a free replacement (Terms & Conditions apply).To obtain service under this Warranty, please contact our team with the following information in order to determine the problem and the most appropriate solution:Proof of purchase Photo/Video of the faulty product Please clearly specify the issue with your purchased item.

Please provide a valid proof of purchase in your initial enquiry, such as your order number on our online store, or a receipt from an authorized retailer. Unfortunately, we cannot offer the warranty to products without proof of purchase

Secure Payment

All payments are securely processed over HTTPS and your card information never touches our servers. All payment processing is done by a third party credit card processor. All details are sent over SSL, which is a 2048-bit RSA-encrypted channel.

Secure Payment

All payments are securely processed over HTTPS and your card information never touches our servers. All payment processing is done by a third party credit card processor. All details are sent over SSL, which is a 2048-bit RSA-encrypted channel.

Customer Reviews

5 Star
30
4 Star
10
3 Star
10
2 Star
0
1 Star
0
4.2
50 Ratings
N
Verified Purchase

Best 2-in-1 charger I've owned — car and desk sorted

I commute daily and work long hours at a desk — this one product replaced two separate chargers. The 25W Qi2 speed is noticeably faster than my old 10W pad. Phone barely heats up thanks to the cooling fan, which runs almost silently.

L
Verified Purchase

My desk setup looks 10x better with the RGB glow

The three RGB lighting modes are genuinely stylish . not gimmicky at all. On my desk it doubles as a mood lamp while my phone charges. Landscape mode is perfect for watching shorts during breaks. Well worth AED 379.

R
Verified Purchase

My iPhone 16 Pro charges faster here than on my old cable

The Qi2.2 standard makes a real difference with MagSafe-compatible phones. It snaps on magnetically and starts charging instantly. Phone temperature stays noticeably cooler than my old pad.